Psa 102:1 A Prayer of the afflicted, when he is overwhelmed, and poureth out his complaint before the LORD. Hear my prayer, O LORD, and let my cry come unto thee. Psa 102:2 Hide not thy face from me in the day when I am in trouble; incline thine ear unto me: in the day when I call answer me speedily.
Notice that this is a prayer of someone suffering, someone overwhelmed and burdened down. The first step to receiving help is to cry out to God, to seek His help. We have a heavenly Father who is God of all the universe. He is real, He is a living God, the only God, the Creator of heaven and earth. He is all knowing, all wise. He is all powerful. And He is compassionate. He hears the cry of despair. Cry out to the One who can help.